ThePensters review

Our experience with ThePensters was not a particularly positive one from start to finish.

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The results of our research

The Pensters is an academic writing service that claims to have been in the essay writing business for a decade. On their website, you can see lots of impressive statistics, including the fact that the service currently has over 1000 active writers, which we find nearly impossible to believe.

At the same time, Penster has an ad for new writers to join the team, which means that basically anyone can apply to the company and there is no word on how strict their selection process is. There is a rating of writers near the bottom of the page, but nearly none of the writer profiles contain real photos.

ThePensters offers a fairly standard selection of services. They can do your essay, review, dissertation, coursework, speech, and a couple of other written tasks, although we didn’t find CV and cover letter writing services on the list — they can be very helpful for students who want to maximize their chance of landing their first ever job.

Pricing and
discounts

The Pensters employs a bidding system instead of a traditional writing model, meaning that you first need to publish your order details and receive bids from the writers before you can learn the final price of your paper. We don’t think this system is convenient at all. The website advertises the lowest price per page to be $9, but ultimately, it depends on the bids from the writers, since there is no regulation of the prices. There are no discounts or bonuses for new customers.

There are some additional features you can get:

Editing and proofreading

If you have written your own essay and now want to give it a more polished and academic look, you can hire one of the Pensters editors to proofread your paper for you.

Rewriting

In case you already have a paper but now want to make it fully original to easily pass a plagiarism test, a ThePensters writer can rewrite it for you.

Specific writer

If you have already worked with one of the Pensters writers and enjoyed the result, you can request assistance from the same writer by entering their ID.

Writer finder

Don’t want to spend your time reviewing the bids and selecting the writer? For an additional fee, ThePensters can automatically assign your order to the most qualified writer.

Quality of work execution

To review the quality of writing and overall service delivered by The Pensters, we placed a test order for a 2-page college essay with a 14-day deadline. We included some instructions with our order and waited for the bids. However, after three hours, only two bids appeared. We chose the more expensive one and placed the money into our account for the writer to start working on our paper. It was delivered two hours before the deadline.

The paper contained the required number of words and was formatted according to our instructions. However, when we closely inspected the content of the paper, we were less than impressed. The paper done by the Pensters writer was nowhere near the college level — in fact, we did not think it would be acceptable even for high school. We also noticed a couple of quotes that were not properly referenced, which could come up in a plagiarism test.

 

Guarantees

The Pensters website references a number of guarantees, including a plagiarism-free guarantee, a satisfaction guarantee, and a money back guarantee. However, we did not find any sufficient explanation of these policies even after looking for it several times.

In the FAQ section, however, we did come across more details about their policies, and they were rather worrying. It seems like ThePensters wants to make the customers responsible for their own orders and to minimize the service’s role in the process.

Payment options

The selection of payment methods offered by Pensters is rather limited. You can use your regular Mastercard or Visa account details to pay for your order. The service also offers payments through G2A, which is a rather obscure payment system we have never encountered earlier. With no PayPal payments available, we are not convinced all payments are 100% secure.

The Pensters also has a peculiar way of paying for your order once it’s placed. As soon as you pick the writer to work on your order, the required amount of money is then secured in your Pensters account. However, it does not immediately go to the writer. You can pay for your order in parts: when the writer delivers a part of the paper, you release the payment, and then the writer begins working on the next part. In our opinion, this system places unnecessary pressure on the customer and prevents you from feeling relaxed.

Reputation

ThePensters made sure to make that positive reviews of the service highly visible on the website. The reviews are very detailed and contain not only the customer’s opinion, but also the information about the writer, the order, and even the date. Overall, the reviews look rather legit, but, unsurprisingly, they are 100% positive and give The Pensters five stars for their services. The writers are also able to respond to the review and even rate the customers.

A quick look at the Pensters reviews on independent, third-party websites, reveals a slightly different story. Not all testimonials about the service we found were positive; in fact, only about 25% of the customers are completely happy with the work done for them by ThePensters. The majority of other customers were not particularly satisfied with their experience. They reported missed deadlines, inflated prices, and the writer’s reluctance to do a revision. Customers also often talk about the problems with the quality of the papers, stating it does not match the prices charged there.

Verdict

We have gathered for you the
Pros and Cons

+

Payment System

You can pay for the order in installments

Features

It is possible to order not only writing, but also rewriting and editing services

Bidding System

Bidding system is not very convenient

Prices

You will likely end up overpaying for your order

Quality

Papers are lacking quality of writing

Policies

No clear revision and money back policies

Summary

The Pensters tricks its customers by giving them the illusion of more control over their order and its outcome, but we don’t think this is a good strategy. By limiting the customer support and placing the responsibility for communicating with the writer on the customer, ThePensters is unlikely to build a good reputation among the clients. Right now, we don’t recommend ordering your next academic assignment from The Pensters.

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